Store Policy
Customer Care
We're Here to Help
Your satisfaction is our top priority. Whether you have a question about your ActiveBand, need help with an order, or want to provide feedback, our customer care team is here to assist you every step of the way.
Contact Us
- Email: support@puffonpace.com
- Phone: 1-866-506-4309 (Mon-Fri: 9 AM - 6 PM CST)
- Live Chat: Available on our website (Mon-Fri: 9 AM - 6 PM CST)
- Mailing Address: Puff On Pace, 1245 S Michigan Ave, Chicago, IL 60605
Product Support
If you have any issues with your inhaler wristband, our customer care team is here to help. Contact us with your order number and a description of the issue, and we'll work to resolve it promptly.
Feedback and Suggestions
We value your feedback and are always looking to improve our products and services. Please send any comments or suggestions to support@puffonpace.com
Thank you for choosing Puff On Pace. We're dedicated to providing you with the best experience possible and supporting your active lifestyle with our innovative inhaler wristbands.
Wholesale Inquiries
If you're interested in purchasing the Puff on Pace ActiveBand in bulk, we have you covered. Our ActiveBand is a stylish and functional accessory that offers a comfortable fit and sleek design, making it the perfect choice for any workout. We invite you to contact us today at support@puffonpace.com to learn more about our bulk options.
Privacy & Safety
We are committed to protecting your privacy and ensuring the safety of your personal information. This section outlines how we collect, use, and safeguard your data, as well as the safety measures we have in place for our products.
Privacy Policy
1. Information Collection
We collect personal information that you voluntarily provide to us when you:
- Create an account or place an order on our website
- Subscribe to our newsletter
- Contact our customer care team
The types of information we collect include your name, email address, phone number, shipping and billing address, and payment details.
2. Use of Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your orders and provide customer support
- Send you promotional materials and updates (you can opt-out at any time)
- Improve our website, products, and services
3. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include:
- Secure Socket Layer (SSL) technology to encrypt sensitive information
- Regular malware scanning and security audits
- Restricted access to your personal information, only allowing access to employees who need it to perform specific tasks
4. Sharing Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except:
- With trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as these parties agree to keep this information confidential
- When required by law to comply with legal processes
5. Cookies
We use cookies to enhance your browsing experience and gather information about website usage. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
Safety Information
1. Product Safety
Our inhaler wristbands are designed with your safety in mind and are made from high-quality, non-toxic materials. Each product undergoes rigorous testing to ensure it meets our safety standards.
2. Usage Instructions
To ensure the safe use of your inhaler wristband:
- Follow the instructions provided with your product
- Regularly inspect the wristband for any signs of wear or damage
- Do not modify or misuse the product
3. Allergies and Skin Sensitivities
If you have sensitive skin or allergies, please test the product on a small area of skin before regular use. Discontinue use immediately if any irritation occurs and consult a healthcare professional.
4. Emergency Use
While our inhaler wristband is designed to provide convenient access to your inhaler during activities, always ensure you have a backup plan in case of a severe asthma attack or other emergencies. Consult with your healthcare provider for advice tailored to your specific needs.
5. Disclaimer
Our inhaler wristbands are intended to support, not replace, standard asthma management practices. Always follow your healthcare provider's advice regarding asthma management and inhaler usage.
Contact Us
If you have any questions or concerns about our privacy practices or product safety, please contact us at:
Email: support@puffonpace.com
Phone: 1-866-506-4309
Payment Methods
- Credit / Debit Cards
- PAYPAL
- ApplePay
- Google Pay